Privacy policy

Welcome to MetroIQ AI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hosted at https://metroiq-ai.webflow.io/ (the "Site") and utilize our AI and digital services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information we collect

We may collect information about you in a variety of ways. The types of information we may collect on the Site include:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and company or organization name, that you voluntarily provide to us when you fill out contact forms, book a consultation, request early access, or sign up for updates.
• Derivative Data: Information automatically collected by our servers when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.  

• Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. (See Section 5 for more details).  

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Respond to your inquiries, consultation requests, and customer service needs.
• Send you administrative information, such as updates, security alerts, and support messages.
• Deliver newsletters, promotional updates, and other information regarding our AI tools, services, and community initiatives (you may opt out at any time).
• Monitor and analyze usage trends, traffic, and activities on the Site to improve functionality and user experience.
• Protect against fraudulent, unauthorized, or illegal activity.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following descriptions:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data hosting, web analytics, email delivery, and customer management tools (such as Webflow hosting and analytics infrastructure).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Third-Party Websites

Because this Site is hosted on Webflow, Webflow and its third-party service providers may collect technical and tracking data. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately using the contact details provided below.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last updated" date of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.